Privacy Policy

Welcome to Crudops Private Limited ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy describes how we collect, use, process, and disclose your information when you visit our website at Crudops, engage with our services, or interact with us. As a software development company based in Kerala, India, we are dedicated to handling your personal data responsibly and in compliance with applicable data protection laws.

1. Information We Collect

We collect various types of information from and about you, including:

• Personal Information (Directly Provided Data): When you contact us (e.g., via contact forms, email, phone calls), register for an account, subscribe to our newsletter, request a demo, apply for a job, or enter into a service agreement. This may include, but is not limited to:
  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Professional address
  • Any other information you choose to provide.
• Client Data / Project Data: As a software development company, we may receive or access data provided by our clients for the purpose of delivering our software development services (e.g., source code, design assets, business data). This data is handled with utmost confidentiality and is strictly managed according to the specific terms of our service agreements, data processing addendums (DPAs), and non-disclosure agreements (NDAs) signed with our clients. We do not use this data for our own marketing, sales, or analytical purposes without explicit client consent and appropriate contractual terms.
• Usage Data / Non-Personal Information: Information collected automatically when you visit or interact with our website. This includes:
  • Your computer's Internet Protocol (IP) address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages visited on our website and the time spent on those pages
  • Date and time of your visit
  • Unique device identifiers and other diagnostic data.
  This data helps us understand how users interact with our website, identify areas for improvement, and troubleshoot technical issues.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons, pixels) to track activity on our website and hold certain information. These technologies are used to enhance your browsing experience, analyze site traffic, understand user behavior, and provide personalized content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. For more details, see our Cookies Policy section below.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To provide, operate, maintain, and improve our services (e.g., website functionality, software development).
• To respond to your inquiries, provide customer support, and fulfill your requests.
• To send you technical notices, updates, security alerts, and administrative messages related to our services.
• To process transactions and manage your accounts with us.
• To monitor and analyze trends, usage, and activities in connection with our services to improve user experience.
• For marketing and promotional purposes, **but only with your explicit consent where required by applicable law**. This includes sending newsletters, special offers, or other information about our services that we believe may be of interest to you.
• To enforce our terms and conditions, prevent fraud, and maintain the security of our website and services.
• To comply with legal obligations and regulations.

3. How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share personal information with third-party vendors, consultants, and service providers who perform services on our behalf (e.g., website hosting, data analytics, customer relationship management (CRM) tools, payment processing, email delivery, infrastructure providers). These service providers are contractually obligated to protect your information and are only permitted to use it as necessary to perform the services for which they were engaged.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, government audit, or subpoena).
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
• With Your Consent: We may share your information for any other purpose with your explicit consent or at your direction.
• Within Our Corporate Group: We may share information with our current or future affiliated or subsidiary companies, who are also bound by this Privacy Policy or similar privacy practices.

4. Data Security

We implement robust technical and organizational security measures designed to protect your personal data from unauthorized access, use, alteration, or disclosure. These measures include data encryption, access controls, secure network configurations, regular security audits, and ongoing staff training on data protection. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your personal data for the purposes set out in this Privacy Policy, we will delete or anonymize it.

6. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data held by us:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure ("Right to Be Forgotten"): You have the right to request that we erase your personal data under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

7. Cookies and Other Tracking Technologies Policy

Our website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We use various types of cookies for different purposes:

• Essential Cookies: Necessary for the website to function properly.
• Analytical/Performance Cookies: Allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functionality Cookies: Used to recognize you when you return to our website and enable personalized features.
• Targeting/Advertising Cookies: Record your visit to our website, the pages you have visited and the links you have followed.

Managing Cookies:

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Crudops services or websites you visit.

For more information on how to manage cookies, refer to your browser's help documentation.

8. Links to Other Websites

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy applies only to our website and services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

9. Children's Privacy

Our services are not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website or services after any changes signifies your acceptance of those changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us at: